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HARDWARE
Identifying, using, and connecting hardware components and devices
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OPERATING SYSTEMS
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
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SOFTWARE TROUBLESHOOTING
Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market?
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NETWORKING
Explain types of networks and connections including TCP/IP, WIFI and SOHO
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HARDWARE & NETWORK TROUBLESHOOTING
HARDWARE & NETWORK TROUBLESHOOTING
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SECURITY
Identify and protect against security vulnerabilities for devices and their network connections
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MOBILE DEVICESmob
Install & configure laptops and other mobile devices
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VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts &set up client-side virtualization
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OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism
CompTIA A+ 2019 Core 2 (220-1002) | Self Study
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.
- Increased reliance on SaaS applications for remote work
- More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
- Changing core technologies from cloud virtualization and IoT device security to data management and scripting
- Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly
- Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors
Included
- CompTIA A+ 220-1001 Practice Book
- Over 300 Presentation Slides
- Over 50 Videos
- Call Or Email The Instructor With Questions
- Open Discussion Forum
- Each course has a discussion Forum where you can chat with fellow students as well as the instructor.
- Have a question about this course? Call and speak to your instructor directly 5 days a week.
- Email your instructor 24/7.
- Every week all student taking this course can participate in a live video group chat with your instructor.
Requirements
Get Hired
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Service Desk Analyst
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Help Desk Tech
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Technical Support Specialist
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Field Service Technician
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Associate Network Engineer
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Data Support Technician
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Desktop Support Administrator
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End User Computing Technician
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System Support Specialist
Certificate
Exams Details
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:
- Demonstrate baseline security skills for IT support professionals
- Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
- Support basic IT infrastructure and networking Configure and support PC, mobile and IoT device hardware
- Implement basic data backup and recovery methods and apply data storage and management best practices
| Exam Codes |
CompTIA A+ 220-901 and 220-902 (Academy customers use the same codes) Candidates must complete both 901 and 902 to earn certification. Exams cannot be combined across the series. |
CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2) Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series. |
| Launch Date | December 15, 2015 | January 15, 2019 |
| Exam Description |
CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues. CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures. |
CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures. |
| Number of Questions | Maximum of 90 questions per exam | Maximum of 90 questions per exam |
| Type of Questions | Multiple choice questions (single and multiple response), drag and drops and performance-based | Multiple choice questions (single and multiple response), drag and drops and performance-based |
| Length of Test | 90 Minutes per exam | 90 Minutes per exam |
| Passing Score |
220-901: 675 (on a scale of 100-900) 220-902: 700 (on a scale of 100-900) |
220-1001: 675 (on a scale of 100-900) |
| Recommended Experience | 9 to 12 months hands-on experience in the lab or field | 9 to 12 months hands-on experience in the lab or field |
| Languages | English, German, Japanese, Portuguese, French, Spanish (Modern), Simplified Chinese and Thai | English at launch. German, Japanese, Portuguese, Thai and Spanish |
| Retirement |
English retired July 31, 2019. |
TBD - Usually three years after launch |
| Price | There is a charge for the exam Voucher. | There is a charge for the Exam Voucher. |
